Return Policy

1. INTRODUCTION
    The terms set out below “Privacy Policy” govern the relationship between the parties in addition to the Terms and Conditions and Terms of Use which may be accessed as follows:
    1.2 Words and expressions as defined in the Terms and Conditions and/or Terms of Use shall bear the same meaning herein, when capitalised.
    1.3.Your use of Our Services signifies Your consent to Us collecting and using your Data as specified below.
2. DATA COLLECTION BY WIUCYCLING
How will We collect Your Data?:
2.1. You may provide personal information to Us when communicating with Us.
    2.2. You may order Goods and provide Your name, e-mail address, delivery address, payment address, credit or debit card number and expiry date or other payment information (“confidential financial information”) so that the order can be processed and Your Goods delivered to You. This confidential financial information will be used by Us only for the specific purpose for which it was provided to Us. Sometimes, You may be asked for Your telephone number. Your purchase history of Wiucycling services or products will be accessible from your User account to track and manage your orders.
    2.3. When You call Us, We may monitor or record Your calls and store details of the phone number(s) You use to make the calls. This information is used to better address Your customer service needs.
    2.4. It may be that You provide to Us details of credit or debit cards or bank accounts in order to make payments to Us. Any such information (“confidential financial information”) will be used by Us only for the specific purpose for which it was provided to Us.
    What will Your Data be used for?
    2.5. Your data (which shall include Your personal information, and has the meaning as set out in the Laww 23/2006 and Government Regulation of Republic of Indonesia 82 of 2012 on Electronic System and Transaction) is computer-processed to allow Wiucycling to manage Your User account, and for You to make purchases on Our Website and make arrangements to have the Goods delivered to You.. As such, Wiucycling will not, without Your express consent, use Your Data for any purpose other than as set out below:
    2.5.1. To contact You by post, telephone and electronic mail (that is email, picture, video, and SMS) about functionality changes to Our Website, services or changes to Our Terms and Conditions, and to communicate with You about Your customer benefits and advise You regarding the use of Our services.
      2.5.2. To contact You regarding current or new Goods offered by Wiucycling (unless You unsubscribe from receiving marketing material from Us);
        2.5.3. To inform You of new features, special offers and promotional competitions offered by Wiucycling (unless You unsubscribe from receiving marketing material from Us); and
      2.6. We will be entitled to use or disclose Your Data if such use or disclosure is required by law, or in order to comply with any order of court or legal process served on Us, to operate Our systems, or to protect and defend our rights or property.
      Who will process Your Data?
        2.7. The Data collected on the Website will be used by Wiucycling, its employees and by other companies within the Wiucycling. Wiucycling may process the data itself or engage third party operators to do so. (Subject to You providing Us with Your prior written We do not disclose or sell Your Data to a third party for the use of the Data for other purposes than described in this privacy policy.
      How will Your Data be protected?
      2.8. Wiucycling takes every precaution, and has the necessary technical and organisational measures in place, to keep Your Data secure, and in particular, to prevent it from being altered, destroyed, used or disclosed to unauthorised third parties. For this purpose Wiucycling takes all measures necessary to secure its computer systems. Should Your Data be transferred to subcontractors (mainly for storage), Wiucycling shall ensure that the subcontractors maintain a level of security that meets the required standards.
      What are Your rights?
      2.9. In accordance with the provisions of the Minister of Communication and Information-Technology of Republic of Indonesia 20 of 2016 on Personal Data Protection in Electronic System, Wiucycling will not collect, collate, process or disclose any Data, other than the information as provided for in clause 2.8 without first obtaining Your express written consent to do so. Any objection You may have to Us collecting and/or processing Your Data should be sent via email to :[email protected]
      3. WIUCYCLING UNDERTAKES TO :
    3.1. Treat Your Data as strictly confidential;
    3.2 Take appropriate measures to ensure that Your Data is kept secure and is protected against any unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
    3.3 Provide You with access to Your Data to view and/or update Your personal details, should the need arise;
    3.4 Promptly notify You if We become aware of any unauthorised use, disclosure or processing of Your Data; and
      Upon Your written request, return promptly or destroy any and all of Your Data in Our possession or control. The time periods for which We keep Your information may vary according to the use or purpose attached to the information. We will however not retain Your Data longer than the period for which it is originally required for, unless We are required by law to do so, or You consent to Us retaining such information for a longer period.
    3.5. For purposes of article 9 of the Law of Republic of Indonesia 11 of 2008 on Electronic Information and Transaction and article 49 of Republic of Indonesia 82 of 2012 on Electronic Sstem and Transaction, Wiucycling information is as follows:
    3.5.1 Full name : PT WAHANA INTI UTAMA
      3.5.2 Main business: Retail and E-commerce
        3.5.3 Physical address for receipt of legal service (also postal and street address): Jl Boulevard Alam Sutra 12A Serpong Utara Tangerang Selatan 15325
          3.5.4 Official email address: [email protected], Phone : +6285777573260 / +622130052616